VegasNow Privacy Policy

At Vegas Now, we take your privacy seriously and are committed to protecting the personal data you share with us when you register, deposit, play or otherwise interact with our platform at www.vegasnow.com. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices available to you. VegasNow is operated by Just Entertainment B.V., registered under No. 160603 at Scharlooweg 39, Willemstad, Curaçao, and licensed and authorised by the Curaçao Gaming Authority under licence No. OGL/2024/164/0246. By creating an account and using our services, you agree to the practices described below.

Information We Collect

When you register with Vegas Now or use any part of our website, we may collect several categories of information necessary to operate our gaming and payment services responsibly.

• We collect identity information such as your full name, date of birth, residential address, nationality and government-issued identification documents used for verification.
• We collect contact details, including your email address and telephone number, which we use for account communication and security alerts.
• We collect financial information related to deposits and withdrawals, including payment method details, transaction history and the currency you use, whether EUR, USD, CAD, AUD, NZD, NOK, CHF, ZAR, INR, or supported cryptocurrencies such as BTC, ETH, LTC and USDT.
• We record gameplay activity, including the games you play, your betting patterns, wagering amounts, session duration and outcomes, which allows us to apply bonus wagering contributions and enforce our General and Bonus Terms.
• We collect technical data such as your IP address, device type, browser information and login timestamps whenever you access VegasNow login pages or the Vegas Now casino login portal.

How We Use Your Information

Our VegasNow platform uses the information we collect for a range of legitimate operational, legal and security purposes.

• We use your data to verify your identity, confirm you are at least 18 years old, and ensure you are not accessing our services from a restricted jurisdiction.
• We process your financial data to facilitate deposits and withdrawals, calculate applicable wagering requirements, and enforce our published deposit and withdrawal limits.
• We use your contact details to send account notifications, promotional offers such as our welcome bonus, free spins and loyalty program updates, where you have consented to receive them.
• We monitor account activity to detect and prevent fraud, bonus abuse, money laundering, and any behaviour prohibited under our Terms and Conditions, including strategies designed to circumvent restrictions.
• We use aggregated and anonymised data to improve our games library, our Vegas Now slots offering, and the overall performance of our website and any future VegasNow app or Vegas Now casino app functionality.

Cookies and Tracking Technologies

We at Vegas Now use cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyse traffic across our site. Cookies help us recognise returning players, keep you securely logged in after you complete your VegasNow login, and tailor promotional content such as available bonus codes to your account activity. You can control or disable cookies through your browser settings, although doing so may affect certain functionalities, including automatic login and personalised offers.

Sharing Your Information

Our Vegas Now team does not sell your personal data to third parties for marketing purposes. However, we may share information with trusted partners where necessary to operate our services.

• We share data with licensed payment processors and banking partners to process deposits and withdrawals through methods such as credit cards, Skrill, Neteller, Interac, MiFinity, Jeton and cryptocurrency wallets.
• We share technical and gameplay data with our game providers, including studios such as Pragmatic Play, Evolution, NetEnt and Hacksaw Gaming, solely to deliver and support the games available on VegasNow.
• We may disclose information to regulatory authorities, including the Curaçao Gaming Authority, where required by law, licence conditions, or during dispute resolution proceedings conducted through arbitration in Curaçao.
• We may share data with fraud prevention and anti-money laundering service providers to protect our platform and our players.

Data Security

We at VegasNow implement industry-standard technical and organisational measures to safeguard your personal and financial information against unauthorised access, alteration, disclosure or destruction. Our systems use encryption protocols for sensitive data transmission, and access to personal information within our organisation is restricted to authorised personnel who require it to perform their duties, including verification, customer support and compliance functions.

International Data Transfers

Because Vegas Now serves players internationally, including players in Canada who deposit and withdraw using Interac and CAD, your data may be processed and stored in jurisdictions outside your country of residence. Where such transfers occur, we take reasonable steps to ensure your data continues to receive an appropriate level of protection consistent with this Privacy Policy and applicable law.

Your Rights

You have certain rights regarding the personal data we hold about you, subject to applicable law and our regulatory obligations as a licensed operator.

• You may request access to the personal information we hold about you.
• You may request correction of inaccurate or incomplete data associated with your account.
• You may request that we restrict or delete certain personal data, although we may be required to retain some information to comply with anti-money laundering, licensing or dispute resolution obligations.
• You may withdraw consent to marketing communications at any time by updating your account preferences or contacting our support team.

Data Retention

We retain your personal information for as long as your account remains active and for a reasonable period afterward, as required to meet legal, regulatory, tax and dispute resolution obligations under Curaçao law. Where you close your VegasNow account, certain transaction and verification records may be retained in accordance with our licensing requirements.

Restricted Jurisdictions and Eligibility

Our services are not available to residents of certain countries, including but not limited to the United States, United Kingdom, Netherlands, Spain, Italy, France, Germany and several others listed in our Terms and Conditions. If you register from a restricted jurisdiction, we reserve the right to void winnings, restrict your account and decline withdrawal requests where residency cannot be confirmed.

Children's Privacy

Our platform is intended exclusively for individuals aged 18 and older. We do not knowingly collect personal information from minors. If we become aware that an underage individual has registered an account, we will take immediate steps to close the account and remove the associated data where legally permissible.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements or the services we offer. Any updates will be posted on this page, and we encourage you to review this policy regularly. Continued use of VegasNow after changes are published constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy, wish to exercise your data protection rights, or need assistance with your VegasNow register process, deposit, or withdrawal, our support team is available 24/7 via live chat. You may also reach us at [email protected] for privacy-related inquiries.